Política de envío
SHIPPING POLICY
Last updated: March 15, 2026
Thank you for shopping with Juss International Store USA LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email or phone.
SHIPPING RATES AND DELIVERY TIMES
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times depend on your location and the shipping carrier.
Typical delivery times:
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United States: 3–7 business days
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Canada: 5–10 business days
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International orders: 7–20 business days
Please note that delivery times are estimates and not guaranteed.
SHIPPING CARRIERS
We may use various shipping carriers depending on the destination and product availability, including:
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USPS
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UPS
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FedEx
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DHL
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Other international shipping providers
The carrier used will be indicated in your shipping confirmation email.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to update after the shipment has been processed.
INTERNATIONAL SHIPPING
We ship to most countries worldwide.
International orders may be subject to:
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Import duties
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Customs taxes
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VAT
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Other customs fees
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
We recommend contacting your local customs office for more information about possible charges before placing an order.
CUSTOMS, DUTIES, AND TAXES
Juss International Store USA LLC is not responsible for any customs duties, taxes, or additional fees imposed during or after shipping.
All fees imposed during or after shipping are the responsibility of the customer.
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us immediately at:
LOST OR STOLEN PACKAGES
Once an order has been shipped and marked as delivered by the carrier, Juss International is not responsible for lost or stolen packages.
If you believe your package was lost or stolen, please contact the shipping carrier directly or reach out to us so we can assist you in filing a claim if applicable.
DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery and include:
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Your order number
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Photos of the damaged product
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Photos of the packaging
This will help us investigate and resolve the issue as quickly as possible.
SHIPPING RESTRICTIONS
Some products may have shipping restrictions based on location due to local laws, customs regulations, or shipping limitations.
We reserve the right to cancel and refund orders that cannot be shipped to certain locations.
CONTACT
If you have any questions about shipping, please contact us: